The Business of Mattering
Willy Loman on his knees sobbing, “Attention must be paid!” during a scene from “Death of a Salesman” is my favorite moment of American...
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Susan Schwartz
Aug 8, 20234 min read
Engage People, Minimize Eye Rolls, and Increase Change Success
When people are a part of the change process, the will make sure change goes smoothly.
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Susan Schwartz
Jun 15, 20237 min read
Different People, Different Teams, Different Motivation
There is a serendipitous quality about leadership. Just when you think you’ve mastered the art of motivating and setting expectations for...
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Susan Schwartz
May 24, 20233 min read
Business Improvisation
Business executives improvise more often than they may want to admit. When the unexpected “gotcha” happens and there is little time for...
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Susan Schwartz
May 8, 20235 min read
'Me' to 'We': A Leadership Transformation Milestone
Have you noticed that many corporate ecosystems develop around the tenet that people are “born” to be a leader and others are “pegged” as...
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Susan Schwartz
Oct 19, 202214 min read
EI is All About the Data
Measuring Emotional Intelligence and Increasing Workplace Performance Executive Summary One of my favorite questions to ask people is...
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Susan Schwartz
Nov 4, 20216 min read
Are you delegating or dumping? Delegation skills that enable team leaders and managers to succeed.
Delegation is about entrusting someone else with the responsibility or authority to assure designated work completes successfully. Being...
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Susan Schwartz
Aug 12, 20215 min read
Five Leadership Pillar Posts
Company leaders can earn the loyalty and trust of their staff by adhering to the following five leadership pillars: 1. People matter 2....
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Susan Schwartz
May 19, 20212 min read
Ban Imposter Syndrome: Emotional Intelligence is Your Power Partner
Recently, Seth Godin posted a blog titled, “You’re Not That Good”. My knee jerk reaction was a defiant, “How do you know? Who put you in...
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Susan Schwartz
May 18, 20211 min read
Emotional Intelligence, Rising Professionals & Trusted Advisors
Emotional Intelligence is a way for people to apply qualitative reasoning beyond the ‘facts’ of a situation. These skills are essential...
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Susan Schwartz
May 18, 20212 min read
"Pie" or "Pi"
A golden-crusted, fruit-filled, homemade pie evokes images of ample harvests and generous sharing. What happens when one more person...
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Susan Schwartz
May 18, 20212 min read
People: The Essential Component for Digital Transformation Success
When organizations begin to discuss plans for a Digital Transformation project there are three guarantees: 1. The change will be...
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Susan Schwartz
May 18, 20212 min read
Wanted: Engineers with Both Technical and Soft Skills
Engineers prepare for their career by honing specific skills as required by their chosen discipline. The principles and calculations are...
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